Technology support should be simple and not a complicated acronym driven service. Simply Help provides you with more time, higher productivity, and the peace of mind that comes with the knowledge that your technology will run more efficiently and last longer.
Preventive Maintenance
Regular service is the key to minimizing the cost of technology ownership. We proactively maintain your technology by regularly updating all software, antivirus, antispam, antispyware, and firewalls.
Remote Support
Over 80% of issues can be solved remotely, saving you money and time.
Phone Support
If you prefer, our staff is available to talk to you to resolve an issue. Just pick up the phone!
Onsite Support
There will be times that will require us to be on site. We’ll be there..
Extended Support
Simply Help also offers off-hours and weekend support.
Emergency Support
We provide you with the highest possible support and maintenance, thus minimizing your down time. But your computer is a part of your business and there are those occasions when you just need to be up and running – now. We’ll be there to help.
Software License
Keeping tabs on the entire software license is a daunting task. We can manage all of the licensing for all software to keep you legal and updated.
Assets
Keeping tabs on what technology you own and how much it is utilized is a key to keeping your technology cost down.
Security
Security is essential in today’s business environment. Making sure your security is up to date will save you money and keep you working.
Vendor Management
Purchasing new technology is a complicated process. What technology do you need? What brand? Will it work with the current systems? Will it solve the problem? We can help you answer these questions, ensuring that you have the right technology solution. And we’ll handle vendor management on your behalf.
Service Management
We’ll help you make sure that your firewalls, VPN’s , and Internet services are up to date.